CarcassonneCentral Forum

[Carcking]

Hi kettlefish,
Hopefully it will be fast. It's encourgaging to hear that Scott was able to do a back up before it crashed. Hopefully everything will be intact.

[kettlefish]

whaleyland is the newest member at CarcF.

[kettlefish]

The next e-mail contact between me and Scott:

my e-mail to Scott:

Hi Scott,
is Gantry on a business trip (like always) or is it a big problem to repair (to make it visible) the forum?
At CarcC facebook wrote Thomas Beckingham:
"I'm still unable to access the forums from the website, but I can access it and post to it from tapatalk. bizarre"
Scott, what does that mean?

the reply from Scott:

Gantry is around, but he's having trouble figuring out the solution.
Tapatalk is an app for smartphones that people can use to browse the forums.

[kettlefish]

I wrote again a long e-mail to Scott today.
I thing we need him here at CarcF for talking as long as CarcC is not working.
It is not a pleasure for me to give you all only information from Scott
by "quote".
I prefer if he would talk to the members directly.
But he is not yet a member here at CarcF.

There are 46-50 members in both forums.
That is around 30% from the members at CarcF.
And that is around 10% from the members at CarcC.

[kettlefish]

I've got an answer from Scott:
Here comes a part of that e-mail:

...I agree that CarcC and CarcF are on the same side. I will sign up at CarcF later today.

And the rest of information - he can tell you later.

[Scott]

Hello everyone. In this particular case I must take entirely the blame for the forum being down. I was doing the monthly maintenance and did some steps in the wrong order. I am communicating with support to find out how to fix the problem, and Gantry is helping me because I am not able to do anything during working hours. Today we made what looks like a tiny bit of progress, but it is still not working yet. Gantry and I are both away this weekend, so I don't expect it will be fixed until at least early next week.

[Ratz65]

Do you have a backup from the forum?

Then it is easy. ;)

[kettlefish]

Here comes a list:

Members at both forums CarcC and CarcF

[Scott]

We restored the backup but it is still not working, and now support says they cannot help.

[Carcking]

We restored the backup but it is still not working, and now support says they cannot help.

Hey, you're supposed to be posting good news!

[kettlefish]

Hi Scott,
CarcF - as far as I know Maik has a second PC (in the background) and there he has a copy of our forum software installed. Also he has a copy of the database.
When Maik is testing "new" components for the forum, then he is testing it at the second PC in the background.

CarcC - My question to you is, does the forum software work at your "home" PC in the background? Or is the problem only at the server in the www.?

Sorry, I have not much knowledge about this sort of technical things...

Here at CarcF we have our Co-Admin - mentor09 - he is computer scientist and knows much about programming, software and the technique.

[kettlefish]

Interesting, the www. don't find CarcassonneCentral.
The old and the new forum are out off the world wide web.
The admins are working to repair our CarcC.

[Scott]

I would like to post good news, but tech support has completely abandoned me and I have no idea what is causing the problem.

Marion suggested that I should talk about the surprise packages that are being sent out. I'm not allowed to say what is inside, but I think those who have the privilege to receive one will be very happy. It is a gift from us (Maik, Marion, myself, and the good people at HiG) to people who have made significant contributions to the Carcassonne community. Without all of you, there wouldn't be a community.

[kettlefish]

We have at CarcF two admins from other forums:

Scott from CarcC - he has already posted at CarcF and he is at CarcF a ViP.

MrNumbers from CarcL (Carcassonne-Latvija) - he is also member at CarcC and he is at CarcF a ViP.

[Scott]

Update from Gantry:

My admin hasn’t sent me the backups yet as the restore can take a heckuva long time (cloud restore = slow) but I’ll work on it soon as I get it. I will be away Sat and most of Sunday tho, but can continue Sun nite if it doesn’t come back today.